Wednesday, April 28, 2004

BBC complaints double in a year From The Guardian

This is just too rich. The Guardian reporting on complaints about the BBC.

BBC: to create new complaints department to deal with criticism more transparently

The number of complaints received by the BBC has more than doubled in the past year, since the corporation introduced a system allowing people to email their criticisms of programmes and demands for corrections and apologies.
This upgrading of the BBC complaints process to allow emails is a precursor to a more wide-ranging overhaul of the corporation's systems of accountability to licence fee payers being led by the acting director general, Mark Byford.


As a result, the number of complaints received by the BBC in the 12 months to March 31 2004 was 1,640, compared with 794 in the previous 12 months.

I'll take credit for some of that.

Now I wonder what the number is at the Guardian? Porbably a lot more.

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